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Online Privacy Policy
This Statement is effective as of July 1,
2010. Your privacy is important to ICSME; maintaining your trust is paramount to us. This Statement discloses the information practices for ICSME's and our affiliates’ Web sites, including what type of information is gathered and tracked, how the information is used, and with whom the information is shared.
This Statement applies to ICSME Web sites
that link to this Statement but does not apply to those ICSME Web sites that
have their own Privacy Statement. Additionally, it does not apply to instances where
we merely process data on behalf of clients for their benefit, such as when we act
as a web hosting service provider.
From time to time, we may supplement this
Statement with additional information relating to a particular interaction we have
with you.
You may choose to give us personal information
directly in a variety of situations. For example, you may want to give us your name
and contact information to communicate with you, to process an order, to provide
you with a subscription or a service, or to do business with us if you are a supplier
or a business partner. You may also provide your credit card details to buy something
from us or may share a description of your education and work experience in connection
with a job opening at ICSME for which you wish to be considered. If you tell
us that you do not want us to use your information to make further contact with
you beyond fulfilling your request, we will respect your wishes.
We may also collect information relating to
your use of our Web sites through the use of various technologies. For example,
when you visit our Web sites, we may log certain information that your browser sends
us, such as your IP address, browser type and language, access time, and referring
Web site addresses. We may also collect information about the pages you view within
our sites and other actions you take while visiting us. In addition, we may also
use such technologies to determine whether you’ve opened an e-mail or clicked on
a link contained in an e-mail. Collecting information in this manner allows us to
collect statistics about our Web sites usage and effectiveness and personalize your
experience while you are on our Web sites, as well as tailor our interactions with
you. For details regarding the technologies we employ, see “Cookies, Web Beacon
and Other Technologies” below.
From time to time, we may also collect information
that pertains to you indirectly through other sources, such as list vendors. When
we do so, we ask the vendors to confirm that the information was legally acquired
by the third party and that we have the right to obtain it from them and use it.
The information that we collect, either directly
or indirectly, may be combined to help us improve its overall accuracy and completeness
and to help us better tailor our interactions with you.
The following
paragraphs describe in more detail how ICSME may use your personal information.
Fulfilling your
Transaction Request
If you request
something from ICSME, for example, a product or service, a callback, or specific
marketing materials, we will use the information you provide to fulfill your request.
To help us do this, we may share information with others, for instance, ICSME's
business partners, financial institutions, shipping companies, or postal or government
authorities, such as Customs authorities, involved in fulfillment. In connection
with a transaction, we may also contact you as part of our customer satisfaction
surveys or for market research purposes.
Personalizing
your Experience on our Web Sites
We may use information
we collect about you to provide you with a personalized experience on our Web sites,
such as providing you with content in which you may be interested and making navigation
on our sites easier.
Providing Support
We may use your
personal information to support products or services you have obtained from us,
such as notifying you of a product update or fix.
In the course
of providing technical support to you, we may sometimes have incidental access to
data that you have provided to us or data that is located on your system. This data
may contain information about you, your organization’s employees, customers, partners,
or suppliers. This Privacy Statement does not apply to our access to or handling
of this information; the conditions regarding the handling and processing of that
data is covered by the applicable Terms of Use or other agreements between you and
ICSME, such as the
Terms of Use
for Exchanging Diagnostic Data.
Marketing
The information
you provide to ICSME, as well as the information we have collected about you
indirectly, may be used by ICSME for marketing purposes. Before we do so, however,
we will offer you the opportunity to choose whether or not to have your information
used in this way. You may at any time choose not to receive marketing materials
from us by following the unsubscribe instructions included in each e-mail you may
receive, by indicating so when we call you, or by contacting us directly (please
refer to “Privacy Questions and Access” below).
Some of our offerings
may be co-branded, that is sponsored by both ICSME and third parties. If you
sign up for these offerings, be aware that your information may also be collected
by and shared with those third parties. We encourage you to familiarize yourself
with their privacy policies to gain an understanding of the manner in which they
will handle information about you.
Recruitment
In connection
with a job application or inquiry, whether advertised on an ICSME Web site or
otherwise, you may provide us with information about yourself, such as a resume.
We may use this information throughout ICSME in order to address your inquiry
or consider you for employment purposes. Unless you tell us not to do so, we may
keep the information for future consideration.
Monitoring or
Recording of Calls, Chats and Other Interactions
Certain online
transactions may involve you calling us or us calling you. They may also involve
online chats. Please be aware that it is ICSME's general practice to monitor
and in some cases record such interactions for staff training or quality assurance
purposes or to retain evidence of a particular transaction or interaction.
Use of Information
in the Social Computing Environment
ICSME provides
social computing tools on some of its Web sites to enable online sharing and collaboration
among members who have registered to use them. These include forums, wikis, blogs
and other social media platforms.
When registering
to use these tools, you will be asked to provide certain personal information. Registration
information that is not automatically made available to other participants as part
of your profile will be subject to and protected in accordance with this Privacy
Statement.
Any other content
you post, such as pictures, information, opinions, or any other type of personal
information that you make available to other participants on these social platforms,
is not subject to this Privacy Statement. Rather, such content is subject to the
Terms of Use of those platforms, and any additional guidelines and privacy information
provided in relation to their use. Please refer to them to better understand yours,
ICSME's, and other parties' rights and obligations with regard to such content.
You should be aware that the content you post on any such social computing platforms
may be made broadly available to others inside and outside ICSME.
Protect the Rights
and Property of ICSME and Others
We may also use
or share your information to protect the rights or property of ICSME, our business
partners, suppliers, clients, or others when we have reasonable grounds to believe
that such rights or property have been or could be affected. In addition, we reserve
the right to disclose your personal information as required by law and when we believe
that disclosure is necessary to protect our rights, or the rights of others, or
to comply with a judicial proceeding, court order, or legal process served on our
Web sites.
Information for
Business Partners
If you represent
an ICSME business partner, you may visit ICSME Web sites intended specifically
for ICSME business partners. We may use information provided on that site to
administer and develop our business relationship with you, the business partner
you represent, and ICSME business partners generally. For instance, this may
involve using your information to send you details of ICSME business partner
programs. It may also include sharing certain information with other business partners
(subject to any confidentiality obligations that may exist), or ICSME customers
or prospects. In connection with a particular transaction or program, we may also
contact you as part of customer satisfaction surveys or for market research purposes.
Information for
Suppliers
If you represent
an ICSME supplier, you may visit ICSME Web sites intended specifically for
use by ICSME suppliers. We may use the information provided on that site in connection
with entering into or performing a transaction with you. For example, this may include
sharing information with other parts of ICSME, ICSME's business partners,
customers, shipping companies, financial institutions and postal or government authorities
involved in fulfillment. It may also be used to administer and develop our relationship
with you, the supplier you represent, and other ICSME suppliers generally.
ICSME is a
global organization with business processes, management structures and technical
systems that cross borders. As such, we may share information about you within ICSME
and transfer it to countries in the world where we do business in connection with
the uses identified above and in accordance with this Privacy Statement. Our Privacy
Statement and our practices are designed to provide a globally consistent level
of protection for personal information all over the world. This means that even
in countries whose laws provide for less protection for your information, ICSME
will still handle your information in the manner described here.
In some cases,
ICSME uses suppliers located in various countries to collect, use, analyze, and
otherwise process information on its behalf. It is ICSME's practice to require
such suppliers to handle information in a manner consistent with ICSME's policies.
From time to
time, we may disclose information that identifies you at an individual level and
which we collected on our Web sites to other non-ICSME entities that are not
acting as our suppliers, such as our business partners. Except as described in this
Privacy Statement, we will only do so with your prior consent. We do not sell or
lease such information however.
Circumstances
may arise where, whether for strategic or other business reasons, ICSME decides
to sell, buy, merge or otherwise reorganize businesses in some countries. Such a
transaction may involve the disclosure of personal information to prospective or
actual purchasers, or the receipt of such information from sellers. It is ICSME’s
practice to seek appropriate protection for information in these types of transactions.
Please be aware
that in certain circumstances, personal information may be subject to disclosure
to government agencies pursuant to judicial proceeding, court order, or legal process.
We may also share your information to protect the rights or property of ICSME,
our business partners, suppliers or clients, and others when we have reasonable
grounds to believe that such rights or property have been or could be affected.
We intend to protect your personal information
and to maintain its accuracy. ICSME implements reasonable physical, administrative
and technical safeguards to help us protect your personal information from unauthorized
access, use and disclosure. For example, we encrypt certain sensitive personal information
such as credit card information when we transmit such information over the Internet.
We also require that our suppliers protect such information from unauthorized access,
use and disclosure.
As mentioned above, we collect information
from your visits to our Web sites to help us gather statistics about our Web sites
usage and effectiveness, personalize your experience on our sites, and tailor our
interactions with you.
We do so through the use of various technologies,
including one called "cookies". A cookie is a piece of data that a Web site can
send to your browser, which may then be stored on your computer as a tag that identifies
your computer. While cookies are often only used to measure Web site usage and effectiveness
and to allow for ease of navigation or use and as such, are not associated with
any personal information, they are also used at times to personalize a known visitor’s
experience to a Web site by being associated with profile information or user preferences.
You can set your browser in most instances to notify you before you receive a cookie,
giving you the chance to decide whether to accept it or not. You can also generally
set your browser to turn off cookies. Since cookies allow you to take advantage
of some of our Web sites’ features, we recommend that you leave them turned on.
If you block or otherwise reject our cookies, you will not be able, for instance,
to add items to your shopping cart, proceed to checkout, or use any Web site services
that require you to sign in.
Some ICSME Web sites also use Web beacon
or other technologies to better tailor those sites to provide better customer service.
These technologies may be in use on a number of pages across ICSME's Web sites.
When a visitor accesses these pages, a non-identifiable notice of that visit is
generated which may be processed by us or by our suppliers. These Web beacons usually
work in conjunction with cookies. If you don't want your cookie information to be
associated with your visits to these pages, you can set your browser to turn off
cookies. If you turn off cookies, Web beacon and other technologies will still detect
visits to these pages; however, they will not be associated with information otherwise
stored in cookies.
We may also include Web beacons in marketing
e-mail messages or our newsletters in order to determine whether messages have been
opened and links contained within clicked on.
Some of our business partners set Web beacons
and cookies on our site. We have no access or control of these third party tracking
technologies.
ICSME does
not deliver third party online advertisements on our Web sites but we advertise
our products and services on others’ Web sites. We may collaborate with Web site
operators as well as network advertisers to do so. Please familiarize yourself with
those Web site operators' or network advertisers' privacy policies to understand
their practices relating to advertising, including what type of information they
may collect about your Internet usage. ICSME does not provide any information
relating to your usage of ICSME Web sites to Web site operators or network advertisers.
Some advertising networks we may use may be members of the Network Advertising Initiative
(NAI).
ICSME Web sites may contain links to non-ICSME
Web sites that are not affiliated with ICSME. ICSME is not responsible for
the privacy practices or the content of those other Web sites.
We will post a notice for 30 days at the top
of this page notifying users when this Privacy Statement is updated or modified
in a material way. If we are going to use your personal information in a manner
different from that stated at the time of collection, we will notify you, and you
will have a choice as to whether or not we can use your personal information in
such a way.
If you have a question about this Privacy
Statement or ICSME's handling of your information, you can send an email to the
ICSME Web site coordinator at
info@icsme.ae.
In certain cases, you may have the ability
to view or edit your personal information online. In the event your information
is not accessible online, and you wish to obtain a copy of particular information
you provided to ICSME, or if you become aware the information is incorrect and
you would like us to correct it, contact us at info@icsme.ae.
Before ICSME is able to provide you with
any information or correct any inaccuracies, however, we may ask you to verify your
identity and to provide other details to help us to respond to your request. We
will contact you within 30 days of your request.
If you no longer wish to receive marketing
e-mails from ICSME, please send an e-mail to info@icsme.ae or follow the unsubscribe
instructions included in each marketing email.
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